At Perfect Care Shop, we understand that when you order premium pet care products or outdoor essentials, you want them delivered quickly and safely. That’s why we’ve designed a shipping process that’s as reliable as our products, ensuring your feathered friends, feline companions, or camping gear arrives in perfect condition.

Our Shipping Promise to You

Whether you’re stocking up on bird cage accessories, ordering cat grooming supplies, or preparing for your next outdoor adventure, we promise:

  • Quick 1-2 day order processing
  • Carefully packaged products to prevent damage
  • Multiple shipping options to suit your needs
  • Worldwide delivery (excluding some Asian and remote areas)

Shipping Methods

Standard Shipping (10-15 business days after dispatch)

  • Carrier: DHL or FedEx
  • Flat rate: $12.95 USD
  • Includes tracking and insurance
  • Recommended for time-sensitive orders like bird food supplements or cat litter when you’re running low

Free Shipping (15-25 business days after dispatch)

  • Carrier: EMS
  • Available for orders over $50 USD
  • Includes basic tracking
  • Perfect for non-urgent orders like bird toys or cat beds when you’re planning ahead

What to Expect After You Order

  1. Order Confirmation: You’ll receive an email immediately after placing your order
  2. Processing: Our team carefully prepares your pet care or outdoor products within 1-2 business days
  3. Shipping Notification: We’ll email you tracking information when your order ships
  4. Delivery: Your trusted carrier will deliver to your doorstep

International Shipping Notes

While we ship globally (excluding some Asian and remote areas), please note:

  • Customs fees may apply in some countries (not included in your order total)
  • Delivery times may vary slightly based on local customs processing
  • All bird food and cat supplements are clearly labeled for customs

Easy Returns Within 15 Days

If any cage accessories or pet toys don’t meet your expectations, you may return them within 15 days of delivery. Visit our Returns Center to initiate a return.

Need Help With Your Delivery?

Our San Diego-based customer care team is always happy to assist with any shipping questions about your bird cages, cat carriers, or camping gear.

Contact us at [email protected] or call +1 (619) 555-0187 during business hours (PST).

Thank you for trusting Perfect Care Shop for your pet care and outdoor needs. We appreciate every order and work hard to ensure your complete satisfaction from click to delivery!