Privacy Policy

Welcome to Perfect Care Shop (“we”, “us”, or “our”) at www.animalsfoodshop.com. We specialize in premium bird cages, cat accessories, and pet care products for devoted pet owners worldwide. Your privacy is as important to us as the care you provide for your feathered and feline companions. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

1. Information We Collect

We collect information that helps us provide you with the best shopping experience for your pet needs:

• Personal Information: When you create an account, place an order, or contact customer service, we collect your name, email address, shipping address, phone number, and payment information.
• Transaction Information: Details about products you purchase, payment method, and order history to better serve your pet care needs.
• Device and Usage Information: IP address, browser type, operating system, referring URLs, and interactions with our website to improve your shopping experience.
• Communication Data: Records of your communications with our customer service team regarding your orders or pet product inquiries.

2. How We Use Your Information

We use your information responsibly to enhance your pet shopping experience:

• Process your orders for bird cages, cat toys, and other pet products
• Provide customer support and respond to your inquiries
• Improve our product offerings and website functionality
• Send order confirmations, shipping notifications, and service-related communications
• With your consent, send promotional offers about new bird food or cat accessories
• Prevent fraudulent transactions and enhance security
• Comply with legal obligations

3. Data Sharing and Disclosure

We value your trust and only share your information when necessary:

• Service Providers: We share information with trusted third parties who assist in payment processing (like PayPal), shipping, website hosting, and marketing services.
• Legal Requirements: We may disclose information if required by law or to protect the rights and safety of our business and customers.
• Business Transfers: In case of merger, acquisition, or sale of assets, customer information may be transferred as part of the transaction.

We never sell your personal information to third parties for marketing purposes.

4. Data Storage and Security

We implement robust security measures to protect your information:

• All transactions are processed through our secure payment gateway with 256-bit SSL encryption
• PCI-DSS compliant credit card processing
• Regular security audits of our systems
• Limited access to personal information on a need-to-know basis
• We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy

5. Your Rights and Choices

As a valued customer, you have rights regarding your personal information:

• Access and Update: You may review and update your account information at any time
• Opt-Out: You may unsubscribe from marketing communications by following the instructions in each email
• Data Deletion: You may request deletion of your account information, subject to legal retention requirements
• Cookie Preferences: Manage your cookie settings through your browser (see Section 6)

To exercise these rights, please contact us using the information below.

6. Cookies and Tracking Technologies

Like most pet product retailers, we use cookies to enhance your shopping experience:

• Essential Cookies: Necessary for website functionality, such as maintaining your shopping cart
• Performance Cookies: Help us understand how customers use our site to improve our bird cages and cat toy offerings
• Marketing Cookies: With your consent, these help us show relevant ads for pet products you might like

You can control cookies through your browser settings, but disabling essential cookies may affect your shopping experience.

7. International Data Transfers

As we serve pet owners globally (excluding some Asian and remote regions), your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for these transfers.

8. Children’s Privacy

Our website is not directed to children under 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

9. Changes to This Policy

We may update this policy periodically to reflect changes in our practices. We’ll notify you of significant changes by posting the new policy on our site with an updated effective date.

10. Contact Us

Thank you for trusting Perfect Care Shop with your pet care needs. We’re committed to protecting your privacy as much as we’re committed to providing quality products for your beloved birds and cats.